Privacy Policy

Overview

Misty Summit LLC ("Misty Summit", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you share through this website. This Privacy Policy explains what information we collect, how we use it, and your choices regarding that information.

Who We Are

Misty Summit LLC is a software consulting business based in Massachusetts, United States. If you have questions about this privacy policy or how your information is handled, you may contact:

Email: info@mistysummit.com

Website: https://mistysummit.com

Information We Collect

Information You Provide Directly

We may collect information you choose to share with us, including:

• Name
• Email address
• Phone number
• Zip code
• Company name or project information
• Service interest
• Message details
• Information shared during scheduled consultation sessions

This information is typically provided through:

• Website contact forms
• Intro Session scheduling
• Quick Fix session scheduling
• Email or other direct communication

Scheduling and Session Information

When you schedule a session (such as a free Intro Session or a Quick Fix meeting), scheduling information is processed through a third-party booking platform. This may include:

• Your name and contact details
• Appointment date and time
• Answers to optional booking questions
• Meeting participation information

We receive only the information needed to prepare for and conduct the session.

Payment Information

Paid sessions may require advance payment through a secure third-party payment processor. Misty Summit does not store or directly process full credit card or banking details. Payment processing providers handle this information according to their own privacy and security policies.

Technical or Usage Information

Like most websites, basic technical information may be collected automatically, such as:

• Browser type
• Device type
• General geographic region
• Pages visited
• Referring website

This information is used to understand website performance and improve user experience.

How We Use Information

We use submitted information to:

• Respond to your inquiries
• Schedule and conduct consultation sessions
• Provide troubleshooting or technical guidance
• Evaluate potential project fit
• Follow up about services you requested
• Maintain website security and prevent abuse
• Maintain business records

We do not sell or rent your personal information.

Communication and Retention

We retain inquiry emails, booking details, and related communications only as long as reasonably necessary for:

• responding to requests
• ongoing consulting work
• business and legal recordkeeping

Technical notes or troubleshooting details you share may be retained to provide follow-up support or maintain project continuity. Form submissions are transmitted to our business inbox for review and response. We retain inquiry information only as long as needed for legitimate business and operational purposes.

Sharing

We may share information only with service providers that help us operate this site or deliver communications (for example, hosting or email infrastructure), and only as needed for those services.

Third-Party Services

We may use trusted third-party providers to operate parts of the website or business workflow, such as:

• Scheduling platforms
• Payment processors
• Website hosting providers
• Email delivery services
• Video conferencing tools

These providers process information according to their own privacy policies.

Data Security

We apply reasonable technical and operational safeguards to protect submitted information. No internet-based transmission or storage system can be guaranteed to be fully secure.

Your Choices

You may:

• choose not to provide information through the website
• request correction of inaccurate information
• request deletion of non-essential communications where feasible

If you want us to update or delete information you submitted through this website, contact us at info@mistysummit.com.

Cookies and Tracking

This website may use minimal cookies or similar technologies necessary for:

• site functionality
• performance monitoring
• scheduling integrations

You can control cookies through your browser settings.

Changes to This Policy

We may update this policy periodically. Updates will be posted on this page with a revised "Last Updated" date.